MotionElements is Asia’s leading microstock marketplace for video makers worldwide. It offers a fully localized experience for stock media buyers and sellers across Asia and the world.
The vibrant marketplace offers everything from stock videos, music, 3D models, After Effects and Apple Motion templates bundled with MotionElements’ transparent, royalty-free licensing.
Our markets span the globe, with creators in over 70 countries, including America, Europe, Korea, Japan and Southeast Asia.
We’re seeking a friendly Customer Happiness Specialist to grow with our startup in Tokyo!
Working with our global team from Singapore, Korea, Taiwan and Japan, you will be responsible for providing superior service and creating memorable and amazing experiences with our customers.
You will also be responsible for understanding what activities increase customer retention and aligning that with internal company priorities in ways that benefit our customers. Your goal is to add more value to existing customers and retain them through channels like email, social, and content.
What we’re looking for: