Jason and Paul began working on MakeLeaps in 2010. We launched our software October 2011, and since then we’ve been working hard every day listening to our customers and continuing to improve our software every day.
In only a short period of time, we’ve managed to put together a highly professional, focused team of professionals, dedicated to achieving our vision.
MakeLeaps is bilingual invoicing software allowing invoice senders in Japan to create, manage and send documents.
We're a startup based in Tokyo and we're looking for a developer with Python/Django experience to join us as a full-time remote staff member.
We have a strong team consisting of 6 developers, a designer, and a bunch of great customer support staff. We're getting some exciting growth, traction, and users love our service.
We have a huge whiteboard full of exciting features we can't wait to get started on, and we need your help to turn them into a reality, and to help continue to delight our existing and future users.
To apply, can you please send some information about some business apps you've worked on in the past. Ideally anything relating to business processes/quotes/invoices/accounting is great, but is not necessary, since we believe that a cultural fit is just as important as technical skill.
We're mainly looking for Python/Django experience to start, but if you've got a wide variety of skills, it always helps to be a generalist in a startup.
We’re looking for someone to join the support team, eventually evolving to a deeper role in customer success.
We want to help people get up and running on MakeLeaps, and listen and understand carefully about their business and unique needs, so we can build amazing solutions for them.
If this role is done correctly, you become the most important voice in the company - the voice of the customer.
Role Live support chat Live sales chat Twitter/SNS support Listen to what customers are saying, learn and understand what they need, and then communicate that internally.
Experience in hospitality. Not necessarily IT. Fast learner. Good eye for detail. Great attitude. Super friendly and enjoys talking with people. If you have all of these things, we can train you with the necessary IT skill and knowledge.
Your own Macbook Learn and use English Work in a friendly, growing, dynamic company International environment Impact Japan and Japanese businesses in a meaningful and important way